Terms
Throughout this privacy policy,Equium, SLNE wants to inform users of the Web, in compliance with Law 15/1999 of 13 December 1999, the Protection of Personal Data on our policy protection of personal data.
Information Collection
Equium, SLNE collects information from our users at several different points on our Web, the personal data provided will be included in a file managed by the same company.
Reservations (in general)
Request personal information on the petition forms and booking (for accommodation and other tourist services). A user must provide contact information (such as name, email, passport number and address) and in some cases financial information (such as number of credit card and expiration date). This information is used for billing. If we have trouble processing a booking, the information is used to contact the user. This information is only used for the process of renting an apartment or other tourist service. All operations in connection with your credit card will be made by Equium, SLNE. No bank information will be shared with any third parties. If you pay your booking through our automatic payment, the entity in charge of processing the data from your credit card will be Banco de Sabadell, SA en Travessera de les Corts, 375 08029 - Barcelona..
Booking
Personal information such as name, email, passport number, age, gender and contact details shared with Equium, SLNE. The information we collect is used for the sole purpose to guarantee your reservation, notify the state of the same and / or obtain feedback on their stay. It Is not shared with any other purpose. All data processing credit card is made Equium, SLNE. No bank information will be shared with any third parties. If you pay your booking through our automatic payment, the entity in charge of processing the data from your credit card will be Banco de Sabadell, SA en Travessera de les Corts, 375 08029 - Barcelona.
Use of Information
Reservations
The treatment of personal information of users is done to comply with the request for services offered on our website.
Profile
We store information that we collect through log files to create a profile of our users. A profile is stored information that we collect via the preferences selected by our users. Therefore, the information is not linked to personally identifiable user information. We do not share customer profiles with third parties.
Cookies
A cookie is a piece of data stored on the user's computer, tied to information about the user. The use of cookies is in no way connected with user's personally identifiable information while on our site. We use session ID cookies. No user information is passed from our web site to another. No long-term use of cookies.
Third Party Advertising
No other third parties advertise on our website.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), and entry / exit pages, platform type, date stamp / time, and number of clicks to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses, etc.. are not linked to personally identifiable information.
International Data Transfer
For technical reasons the data provided will be managed from our server in Spain.
Communications from the Site
Special Offers and Updates
Contact with clients who have used our service for promotion purposes after their day of departure (in case there is no explicit statement to the contrary by the client).
Newsletter
Contact with customers and web users that have accepted the conditions of reception of newsletters.
User service
We communicate with users on a regular basis to provide requested services and with respect to matters relating to their account. Contact via email or phone, in accordance with the wishes of the user. During the day of departure of our customers receive an email asking for feedback about their stay with a discount promotion.
Opting not to participate
Users who do not wish to receive a follow-up email that is part of our information policy and complaints during the day of departure must contact us by email (info@flatbarcelona.net). You can also call us at phone: (+34 638 281 450).
Links
This website contains links to other websites. Equium, SLNE is not responsible for the content or the privacy practises of such websites. We encourage our users read the privacy statements of every Web site that collects personal information. This privacy statement applies solely to the website www.flatbarcelona.net.
Send to friends
If a user elects to use our referral service for informing a friend about our site, we ask the friend's name and email address. Equium, SLNE will automatically send the friend a one-time email inviting them to visit the site. Equium, SLNE does not store this information.
The confidentiality of personal information transmitted through our website is subject to the following security measures:
Equium, SLNE has adopted the security levels of protection of personal data required in the existing legislation on data protection, installing the necessary technical and organisational measures to prevent the loss, misuse, alteration and unauthorised access.
If users have any questions about security on our Web site, users can send an email to info@flatbarcelona.net.
Notification of Changes
If we decide to materially change our privacy policy, we will notify users by posting a prominent notice on our Web site for 30 days. Our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
Notification of changes to personal data
If changes in a user's personal information (such as zip code, telephone, email or postal address), if a user wishes to avail of our services, or wish to access, rectify, cancel and oppose the processing of your data can do so by sending an email to our customer service in info@flatbarcelona.net or by contacting us by phone or mail to the address indicated in contact information.
